About Us
System Architecture
The system operates with two distinct databases:
• Production Database – for real-time, approved policies.
• Staging Database – for training and testing purposes.
Policy Lifecycle Management
Policies can be created in draft mode, reviewed, and approved by authorized personnel before publication. Policies can be department-specific or organization-wide, with visibility and access controlled through user roles and permissions,
01
Communication & Engagement
SOP Central sends automated email alerts to relevant departments when policies are created or updated. Managers can monitor which staff have read policies, improving transparency and accountability,
02
Version Control & Tracking
The system keeps a full revision history, tracking additions, deletions, and changes. Users can view previous versions, and all activity is logged for compliance purposes.
03
Advanced Search & AI Assistance
An AI-powered search allows staff to find relevant policies by asking natural language questions, returning direct answers or links to relevant documents.
04
Document & Media Integration
Users can upload PDF forms, attach them to policies, or link to online forms such as Google Forms. Flowcharts and images can be embedded for better process visualization.
05
Security & Access Control
SOP Central employs granular role-based access controls, ensuring only authorized users can view, edit, approve, or delete content. Audit logs maintain a timestamped record of all actions.
06
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